PRIVACY POLICY
Zoryn Capital LLC ("Zoryn Capital," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zoryn.com, contact us by phone, submit a loan inquiry, or receive communications from us, including SMS text messages.
1. Information We Collect
We may collect the following categories of information:
-
Contact information: full name, email address, phone number, and mailing address.
-
Financial information: credit score range, income, employment status, property details, loan amount requested, and other information you choose to provide for loan qualification.
-
Communication records: call recordings, call summaries, SMS message history, and notes from conversations with our representatives or AI voice assistant.
-
Website usage data: IP address, browser type, pages visited, and other standard analytics information collected via cookies.
-
2. How We Collect Your Information
-
Directly from you when you submit a form on our website, call us, or speak with our AI voice assistant.
-
Automatically through cookies and similar technologies when you visit www.zoryn.com.
-
From third-party lead providers and referral partners who have obtained your consent to share your information with lenders.
3. How We Use Your Information
We use the information we collect to:
-
Evaluate your loan application and determine eligibility for our lending products.
-
Contact you by phone, email, or SMS to discuss your inquiry, schedule appointments, and provide product information.
-
Send appointment confirmations, follow-up information, and educational content (such as product video links) when you have consented to receive such communications.
-
Comply with applicable federal, state, and local laws and regulations, including those governing financial services and consumer credit.
-
Improve our services, website, and customer experience.
4. SMS / Text Messaging
By providing your mobile phone number to Zoryn Capital LLC, whether on our website, during a phone call with our team, or when speaking with our AI voice assistant, and verbally or in writing consenting to receive text messages from us, you agree to receive SMS communications from Zoryn Capital LLC for the following purposes:
-
Appointment confirmations and reminders for underwriter consultations.
-
Follow-up information about lending products you have inquired about, including educational video links.
-
Responses to questions you have asked about our services.
Message frequency varies based on your interaction with us. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP to any message you receive from us. You can request help by replying HELP. We will never share your mobile phone number or SMS opt-in information with third parties or affiliates for marketing purposes. SMS opt-in consent is not transferred to or shared with any third party under any circumstances.
5. How We Share Your Information
We may share your information with:
-
Lending partners, capital providers, underwriters, and investors who participate in funding your loan request.
-
Service providers who assist us with operations such as CRM hosting, telephony, SMS delivery, payment processing, and analytics, under contractual obligations to protect your information.
-
Government agencies, regulators, or law enforcement when required by law or to protect our legal rights.
We do not sell your personal information to third parties. As stated above, mobile phone numbers and SMS opt-in data are never shared with third parties for marketing purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
-
You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
-
You may opt out of marketing emails by following the unsubscribe instructions in any email we send.
-
You may opt out of SMS messages by replying STOP to any text message you receive from us.
-
You may disable cookies through your browser settings, although this may affect website functionality.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the "Last Updated" date at the top reflecting the date of the most recent revision.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, contact us at:
Zoryn Capital LLC.